Here are some simple quick fixes that solve the majority of issues you may have. Even if you think they won't help, we'd still suggest trying them - you'd be surprised what they can solve!

For technical or performance issues:
  • Close and relaunch the app
  • Fully shut down and restart your device
  • Uninstall and reinstall the game
For connection issues:
  • Toggle your WiFi off and on again
  • Try connecting to a different WiFi network
  • Try using data instead of WiFi
If these don't resolve your issue, feel free to send us a ticket - we're more than happy to help!